Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.
Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), within a week, you can return the device. Device must keep in same condition as you received.
Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you. Buyer need undertaken the return shipping cost.
Shipping options for return items: when you confirm to return the items to us, please use simple flat airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we will have problem in clear the clearance and can not get your return item, we will not responsible for that.